Shipping policy

Shipping Policy

Thank you for shopping with [Your Website Name]. We are dedicated to delivering your devotional products safely and on time. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.

1. Order Processing Time

  • All orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During peak seasons or festivals, processing time may take longer due to high order volume.

2. Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and order weight.

  • Free shipping, if offered, will be clearly mentioned on the product or checkout page.

3. Estimated Delivery Time

  • Local deliveries: 2–4 business days

  • Domestic deliveries: 4–8 business days

  • Remote areas: 7–12 business days

Delivery times may vary due to courier service, weather conditions, or unforeseen circumstances.

4. Delivery Partners

We ship orders through trusted and reliable courier partners to ensure safe and timely delivery.

5. Order Tracking

Once your order is shipped:

  • You will receive a tracking ID via SMS or email.

  • You can track your shipment using the provided link.

6. Incorrect Address or Failed Delivery

  • Please ensure that your shipping address and contact details are correct at checkout.

  • We are not responsible for delays or non-delivery due to incorrect or incomplete address details.

  • Re-shipping charges may apply in case of returned shipments due to wrong address or unavailability.

7. Damaged Packages

If your package arrives damaged:

  • Please do not accept the delivery if the outer package is visibly damaged.

  • Contact us within 48 hours with clear photos or videos for assistance.

8. International Shipping (if applicable)

  • International shipping charges and delivery time vary by destination.

  • Customs duties, taxes, and import charges (if applicable) must be borne by the customer.

  • We are not responsible for delays caused by customs clearance.

9. Festival and Peak Season Delays

During major festivals or special occasions, delivery timelines may be extended due to high courier traffic. We request your understanding and patience during such periods.